Privacy Policy

Effective Date: October 20, 2025
Store Name: Urbaniva Hues

At our store, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  1. Personal Information: Name, email address, phone number, billing and shipping address.
  2. Payment Information: Credit/debit card details or other payment method information (processed securely via Shopify’s encrypted payment gateways).
  3. Order Details: Products purchased, order date, and delivery information.
  4. Device Information: IP address, browser type, and operating system for analytics and security.

2. How We Use Your Information

Your information is used to:

  1. Process and fulfill your orders.
  2. Communicate order updates and promotional offers.
  3. Improve website functionality and user experience.
  4. Detect and prevent fraud or unauthorised access.

We never sell, rent, or share your personal data with any third parties except as necessary to complete your transactions (e.g., payment processors, courier partners).

3. Data Security

  1. We use SSL (Secure Socket Layer) encryption and Shopify’s built-in security measures to protect your personal data.
  2. All payment information is processed through secure third-party gateways and is not stored on our servers.

4. Cookies

  1. Our website uses cookies to personalize your experience, remember cart details, and analyze traffic.
  2. You can disable cookies anytime in your browser settings, though certain website functions may not work properly without them.

5. Third-Party Services

  1. We rely on Shopify and trusted service providers for hosting, payment processing, and analytics.
  2. These third parties have their own privacy policies governing how they handle your data.

6. Your Rights

You have the right to:

  1. Request access to the personal data we hold about you.
  2. Request corrections or deletions of your data.
  3. Opt-out of marketing emails by clicking the “Unsubscribe” link in our messages.

7. Retention Period

We retain your data for as long as necessary to fulfill the purposes outlined above or as required by law.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or requests regarding your personal data, please contact us at:
📧 Email: support@ueeuy7-ky.myshopify.com
📞 Phone: 03044292604 - WhatsApp
🏠 Address: Lahore - pakistan